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News and helpful information
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Here's a great little list from GBMP's own Dan Fleming - Five Tips for Creating an Effective Suggestion System, which was published in the May/June 2015 issue of Healthcare Executive.
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A FEw testimoNIALS FOr GBMP
"Ron, I just wanted to share feedback with you from the October GBMP class at Concord Hospital. You received rave reviews from the participants - the class really enjoyed and appreciated all the hands-on activities, especially the Operation game. Thank you for taking time with this class to engage in meaningful dialogue, share real-time healthcare project examples, and give them ample opportunities to apply the tools in class. I very much appreciated that you were flexible in modifying the time spent at the Gemba due to high census and staffing shortages--the way you delivered the message was perfect! Thanks again for making this class a great one for all!" Heather Larivee, Lean Six Sigma Improvement Specialist, MS, ALM, LSSGB, Lean Operations, Concord Hospital, Concord NH
"Dan, I wanted to drop you quick note of thanks for a really great experience during the Lean Certificate course. You are an exceptional facilitator and I appreciated the comprehensive overview of principles each morning and the ability to apply the lessons in the afternoons. We are looking forward to implementing Lean in our work everyday.” Meg Luizz, Beth Israel Deaconess Hospital Plymouth
"GBMP has really helped our employees learn how to collaborate to address problems using targeted lean tools, thinking and methods. The changes that have been implemented enhance both the patient and employee experience, and most importantly demonstrate to our staff that they can be the creators of good changes on a daily basis.” Kelly Muir, Practice Administrator, Boston Children's Hospital
We are truly fortunate to be collaborating with GBMP in our lean transformation at Signature Healthcare. The time afforded by the lean events combined with the world-class training and support from GBMP created an environment that allowed the team to work collaboratively on solving a complex problem through the use of lean tools, thinking and methods. The implemented countermeasures had immediate positive impacts, which have been sustained through problem solving and integration with our lean management system. We have been able to develop customized lean deployment and training solutions that meet the specific and unique needs of Signature Healthcare. Our partnership with GBMP has profoundly impacted us both culturally and operationally, and we are a stronger organization for it." David Marshall, Lean Development Manager, Signature Healthcare