Upcoming Public Training workshops
The Lean in Healthcare Certificate Program: TWO OPTIONS
Starts Friday Dec. 6, 2019 at Parkland Medical Center in Derry NH OR Starting Friday, Jan. 10, 2020 at Emerson Hospital in Concord MA Today more than ever, hospitals are challenged to improve quality and reduce costs as they deliver improved care to patients. At the same time, healthcare workers are faced with broken processes, equipment and supply issues that frustrate patients and staff alike. This course teaches leaders, managers, and staff how to apply real process-improvement and problem-solving techniques in an actual hospital setting. This intense eight-day course provides participants with hands-on experience learning and applying both the technical science and social science of lean. The technical science of lean focuses on learning and applying lean tools and techniques, while the social science aspect of it focuses on people and organizational development. Both are necessary for an effective lean implementation. Visit GBMP's event page to read more & learn how to register for the programs. The 15th Annual Northeast Lean Conference
Network and learn with peers who are as passionate about Lean as you are. With 5 concurrent tracks and more than 50 sessions (including one entire track dedicated to Applying Lean Principles in healthcare) this is one event you do not want to miss! * October 23-24, 2019, Hartford CT * Agenda now available to preview. Visit the conference website to learn much much more and to register your team! 
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"Ron, I just wanted to share feedback with you from the October GBMP class at Concord Hospital. You received rave reviews from the participants - the class really enjoyed and appreciated all the hands-on activities, especially the Operation game. Thank you for taking time with this class to engage in meaningful dialogue, share real-time healthcare project examples, and give them ample opportunities to apply the tools in class. I very much appreciated that you were flexible in modifying the time spent at the Gemba due to high census and staffing shortages--the way you delivered the message was perfect! Thanks again for making this class a great one for all!" Heather Larivee, Lean Six Sigma Improvement Specialist, MS, ALM, LSSGB, Lean Operations, Concord Hospital, Concord NH
"Dan, I wanted to drop you quick note of thanks for a really great experience during the Lean Certificate course. You are an exceptional facilitator and I appreciated the comprehensive overview of principles each morning and the ability to apply the lessons in the afternoons. We are looking forward to implementing Lean in our work everyday.” Meg Luizz, Beth Israel Deaconess Hospital Plymouth
"GBMP has really helped our employees learn how to collaborate to address problems using targeted lean tools, thinking and methods. The changes that have been implemented enhance both the patient and employee experience, and most importantly demonstrate to our staff that they can be the creators of good changes on a daily basis.” Kelly Muir, Practice Administrator, Boston Children's Hospital
We are truly fortunate to be collaborating with GBMP in our lean transformation at Signature Healthcare. The time afforded by the lean events combined with the world-class training and support from GBMP created an environment that allowed the team to work collaboratively on solving a complex problem through the use of lean tools, thinking and methods. The implemented countermeasures had immediate positive impacts, which have been sustained through problem solving and integration with our lean management system. We have been able to develop customized lean deployment and training solutions that meet the specific and unique needs of Signature Healthcare. Our partnership with GBMP has profoundly impacted us both culturally and operationally, and we are a stronger organization for it." David Marshall, Lean Development Manager, Signature Healthcare
